You can file a claim on asurions website if youre enrolled in one of these device protection options. If you purchased your merchandise online or by phone, please follow the return instructions in your package. Cracked screen and mobile repair with total mobile. If you keep the new phone, the system will bill you for the. Screen repairs will be completed using original manufacturer parts as soon as the same day. Verizon today announced it is lowering its deductible for cracked screen repairs for customers signed up for its total mobile protection plan. The only problem is that the screen must not be cracked. If you purchased your merchandise in a verizon wireless store, you can return it to any verizon wireless store. Please call us if you have trouble logging into your otterbox. You can repair a cracked iphone screen at an apple store, an apple authorized service provider, or by sending it to an apple repair center. Youll keep your current phone, which means no transferring content or complicated setup. Learn how to file an insurance claim for replacement or repair of a damaged, lost. Verizon will come fix your cracked phone screen at home, but only in. An asurion mobile protection plan covers your iphone where some warranty plans dont.
With verizon protect our best value, you can also get cracked screen repair. You can find your order number when you login to your otterbox. We can send you a replacement iphone right away and include packaging to return your damaged or nonworking product. Once you are logged in, you can find your order number in the order history section within the my account area. With verizon protect our best value, you can also get crackedscreen repair for select smartphones, subject to parts availability, and tech coach support for. Asurion provides extended phone protection for verizon customers where others. Repair your mobile phone or cracked screen with verizon total mobile protection. Learn about options for replacing a lost, stolen or damaged device. Verizon is introducing a new insurance option that covers repairs for cracked iphone and samsung galaxy screens in just one day. Total mobile protection protects your phone in case of damage, loss or theft. We try to keep our deductible amount as affordable as possible. The potential for problems plus the cost of purchasing a special toolkit and a replacement screen is enough for me to tell you thats repairing your cracked iphone screen on your own is probably not worth risk. Cracked iphone screens get sameday repair service from. This is if a cracked screen is a dealbreaker at vz store.
I shattered the front screen on my white iphone 4s 16gb. I just got off the phone with asurion regarding a cracked screen in my new pixel. Get a nextday replacement for your lost, stolen, or damaged verizon phones. Contact apple to make an express replacement service request. Verizon is offering some new perks for customers on its total mobile protection insurance plans, including the option to get broken or cracked phone screens replaced for a. Battery replacement is provided under the verizon extended warranty program and gives unlimited repairs and replacements for postwarranty defects electrical and mechanical malfunctions, including battery replacement. Your replacement options are based on whether or not you have device protection. Device screens that have been replaced by a customer or nonauthorized agent. Were truly sorry to hear this happened right before sending in your device for an early upgrade. I live in ct just north of new haven and south of hartford. This video is stepbystep, with useful hints along the. Apple iphone deals samsung galaxy deals android deals. Cracked screen repair is only available in select markets for certain devices.
Device models eligible for cracked screen repair change over time based on device popularity and technician and parts availability. Damaged device including water damage and cracked screen. Problem here is, i dont think ill get the htc replacement. For eligible smartphones, the cracked screen repair deductible is lower than the. Or, if you dont have device protection, check out your other options for replacing a damaged device. If youre enrolled in a verizon phone insurance plan.
Insurance and device protection support overview verizon wireless. Available for select smartphones, subject to parts availability. The caveat is that the cracked screen program is only available in a. How to replace a broken iphone 4 cdma screen imore. Cracked screen repair comes with two convenient options. Save money instead of paying full retail cost, and get a replacement device as soon as the next day. If your iphone 4s screen is cracked, shattered, or broken, this service is for you. Over 75 million phones were lost, stolen or damaged last year alone. The options below apply if your device has any kind of physical damage, such as a cracked screen or water damage. Apple iphone deals samsung galaxy deals android deals online.
At this time, your device is not eligible for cracked screen repair. Find out if you qualify for insurance programs or warranty coverage for defective devices. Alternatively, you could sell your iphone in broken. Well come to you and fix your phone in less than an hour whether youre insured or not. If you feel pretty confident that, with a little ninja daring, we can walk you through how to do an iphone 4 screen replacement. If youve accidentally cracked the screen on your verizon or sprint iphone 4, or its just stopped responding, and you dont want to pony up the money for a new cdma iphone just yet, you can diy repair it. If i fix my slightly cracked screen on my iphone 4s, can i trade it in with verizon. If you have asurion insurance and you pay for the feature monthly on your verizon wireless bill. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system. With asurion, you can get fast, convenient screen repair the same day you break it. Sent it off yesterday and today i got an email saying they couldnt repair.
Total mobile protection, total mobile protection multidevice, total equipment coverage or wireless phone protection. Get back together with your phone and get sameday repairs from verizon. Take new mint condition phone to verizon and go with optional 1. Device protection can help you replace your device if its ever lost, stolen, damaged or defective after the manufacturer warranty expires. All of these locations use genuine apple parts to ensure that your screen. This past sunday night i dropped my iphone x and cracked my screen. Additionally, youll receive a replacement device as soon as the next day or have a cracked screen repaired locally by an asurion certified repair provider. A cracked screen is considered physical damage and can be replaced through equipment insurance. A custom driver, steel bits, opening tools, esdsafe tweezers, and a replacement screen. For cracked screens, sameday repair may also be available at an asurion certified repair. We will only replace the screen with the same color screen assembly that is currently on your iphone i. At this time, cracked screen repair is not an available option. Start, resume, track or complete documents for your verizon claim.
Replacing the front screen on an iphone 4, using a verizon or sprint version cdma, as if the screen was shattered. Cracked screen repair keep your same device by getting your cracked screen repaired at an asurion certified repair provider or by having a certified technician come to your home or office. Cracked screen and mobile repair with total mobile protection. For eligible smartphones, the cracked screen repair deductible is lower than the deductible youd pay to. If your device is damaged, go to our how to replace a lost, stolen or damaged device. You can also have it repaired as soon as the same day. You rely on your phone for everything, and when its out of commission, so are you. Official iphone 4 verizoncdma screen lcd replacement. To verify your eligibility for a verizon warranty, call 866 4065154 from a phone other than the one youre experiencing a problem with tollfree from a landline phone or visit a verizon wireless store. Verizon will come fix your cracked phone screen at home. If the screen on your eligible smartphone shatters, your day doesnt have to. Quick cell phone repair cracked screen repair with verizon. Can i file an insurance claim for a cracked screen.
The damaged device fee is applied when a device is returned as defective for a certified likenew replacement device, but is found to have been misused, has liquid damage, hardware. I cracked the screen on my supposed unbreakable droid turbo 2. Get insurance coverage for replacement or repair of a device that is lost, stolen. Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. Will verizon fix my cracked screen if i have insurance. We will recommend replacing the entire device through insurance if you have it on. With total mobile protection from verizon, pay just. Option 3 take advantage of htc onetime free cracked screen replacement program. The damaged device fee is applied when a device is returned as defective for a certified likenew replacement device, but is found to have been misused, has liquid damage, hardware alterations or unreasonable wear and tear use our identifying device damage how to use guide to see if your device has any of these types of damage. Our kit has everything you need to replace your display.